Omo777 Privacy Policy – Player Personal Data Protection

This Privacy Policy describes the personal data protection practices of omo777 ("we", "Platform") regarding information we collect from users ("you", "player") who access or use omo777's services through our official website or mobile app.

This Policy applies to all registered players, website visitors, and any individual who interacts with the omo777 platform in any capacity. By registering an account or continuing to use our platform, you acknowledge that you have read and fully understood this Privacy Policy.

Omo777 operates in compliance with Malaysia Personal Data Protection Act 2010 (PDPA) and all related regulations in force from time to time. We take our responsibilities as a data processor and controller seriously, and we continuously strive to ensure your personal data is handled in the safest and most responsible manner.

If you have any questions or concerns regarding privacy after reading this document, you are welcome to contact our support team through the channels listed at the end of this policy.

Omo777 collects your personal data through various interaction points — during account registration, while you use the platform, and when you contact our support team. The following are the categories of data we collect:

Omo777 collects and processes your personal data on lawful grounds, including the performance of a contract, legal obligations, legitimate platform interests, and in certain cases, your explicit consent. The following are the primary purposes of data processing:

• Account Management: Creating, verifying, and maintaining your player account; processing logins and session security; sending important account-related notifications.
• Transaction Processing: Processing deposits, withdrawals, and credit exchanges accurately and securely across all supported payment methods.
• KYC & AML Compliance: Verifying player identity to meet Know Your Customer (KYC) requirements and prevent money laundering (AML) in compliance with Malaysia law.
• Customer Support: Handling inquiries, complaints, and support requests submitted via Live Chat, email, or other support channels.
• Platform Security: Detecting and preventing fraud, unauthorized access, account misuse, and any suspicious activity that threatens platform integrity.
• Service Improvement: Analyzing aggregated usage patterns to improve user experience, platform performance, and game offerings.
• Marketing Communications: Sending promotional information, bonuses, and exclusive offers — only to players who have consented to receive such communications.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate assistance to players who need it.

Omo777 will not process your personal data for any purpose not stated in this policy without first obtaining your renewed consent.

Omo777 never sells your personal data to any third party. However, in the course of operating the platform, we may share certain information with the following categories of third parties, solely for legitimate and stated purposes:

• Payment Providers: Required transaction information is shared with banks, eWallets, and payment gateways to securely process your deposits and withdrawals.
• Game Providers: Minimal account information is shared with licensed game software providers to allow you to access and play their games on the omo777 platform.
• Technology Providers: Cloud infrastructure providers, identity verification services, and analytics tools that help us operate the platform securely and efficiently.
• Legal Authority: Information required by law, court order, or official investigation by a competent authority.
• Regulatory Body: Information required to demonstrate compliance with licensing requirements and anti-money laundering regulations.

All third parties we work with are required to comply with data protection standards equal to or exceeding those of omo777, and are prohibited from using your data for any purpose outside the scope of their service agreement with us.

Omo777 stores your personal data on servers protected to industry-standard security specifications. Data retention periods depend on operational and applicable legal requirements:

• Active account data: Retained for as long as your account is active and for any additional period required by law following account closure.
• Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's financial and taxation legal requirements.
• KYC Records: Retained for 5 years after the business relationship ends, in line with AML requirements.
• Technical log data: Retained for 90 days for system security and debugging purposes.
• Support communication records: Retained for 3 years for reference and dispute resolution purposes.

On the technical security front, omo777 implements the following layers of protection to safeguard your personal data:

As a data subject, you have rights protected under Malaysia's PDPA and omo777's internal policies. We fully respect these rights and provide straightforward mechanisms for you to exercise them:

To exercise any of the above rights, please contact us by email at [email protected] or via the platform's live chat. We will process your request within 14 working days. In more complex cases, this period may be extended up to 30 days, with notification provided to you.

Omo777 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and ensure platform security. The following are the types of cookies we use:

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to the documentation of your browser.

In certain circumstances, your personal data may be transferred to, or processed in, countries outside Malaysia — particularly in relation to cloud infrastructure providers and game software providers operating globally.

Omo777 ensures that any international data transfers are carried out with adequate safeguards, including:

• Legally binding data processing agreements with all data recipients outside Malaysia.
• Ensuring that recipient countries maintain a level of data protection equivalent to or higher than Malaysia.
• Use of approved standard contractual clauses to protect your rights even outside Malaysia's jurisdiction.

The omo777 platform is exclusively for adult users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Should omo777 discover that personal data of a minor has been collected without the knowledge of a parent or legal guardian, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has an account on the omo777 platform are urged to contact our support team immediately.

Omo777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our protection measures. Any material amendments will be communicated to you via:

• In-platform notification when you log in after the amendment date.
• Email to your registered address at least 7 days before the amendment takes effect.
• Update the "Updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically so you remain informed of how we handle your personal data. Continued use of the platform after any amendments take effect constitutes your acceptance of the latest version of this Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how omo777 handles your personal data, you may reach us through the following channels:

You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the Department of Personal Data Protection if you are dissatisfied with omo777's response to your privacy concerns.